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Dear Marc & Lou Ann
Your Hands-On & On-Line Training is superior to anything your competition offers. In most cases we just log in to your On-Line Training site to study or get answers to our question(s), however when we call with a question or for help, you answer, or call us right back... That's SUPPORT!! Since we returned home we have landed several big accounts (Applebee's, Friendly's), and have done a lot of residential work as well. We're excited because we have only started a few months ago, and realize we've barely scratched the surface. Not only are we happy we've started a business relationship with you, we also feel like we've made a friend for life.
Thank you very much for everything, and we are extremely excited to be growing this business with you!!
Thank You,
Rich D'Orsa & Dorothy Kircher 
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Frequently Asked Questions
Q: I can't see the video. How do I fix this?
FOR PC - If you are using a PC, first try installing a new video player plug-in. We recommend VideoLan (VLC). It's free and it's effective. If that doesn't fix your problem, try downloading this codec pack and installing it. During the installation process it may ask you if you would like to install some other programs. You do not have to install those other "additional" programs. After that, any problems should be all fixed.
FOR MAC - If you are using a Mac, follow these instructions. If the tools are no longer free, then you only need the most inexpensive basic tools.
Q: I can't play audio in Chrome. How do I fix this?
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- Click the puzzle piece. A pop up will appear saying that Flash was blocked on this page.
- Click the "Manage" button.
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- Close that browser tab.
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Now all audio will work again across the site.
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